Support

Welcome to Orion Power Support. Here you can find answers to common questions and contact information for assistance.

1. Contact Details

If you need help with our clocks or mobile application, feel free to contact us:

Orion Power India
Email: info@orionpowerindia.com
Website: https://orionpowerindia.com
Phone: +91 97243 35935

2. Frequently Asked Questions (FAQ)

Q1. Does the app require the internet?

No. The app works completely offline and communicates only through the clock’s local Wi-Fi network.

Q2. Can the app control multiple clocks?

No, you can control only one clock with app.

Q3. Does the app store any data?

No. The app does not collect or store any personal or device-related data.

Q4. I cannot connect to the clock. What should I do?

Ensure the following:
• Your phone is connected to the clock’s Wi-Fi network.
• Wi-Fi signal strength is stable.
• The clock is powered on and broadcasting its network.

Q5. Is the app safe for kids?

Yes. Since no data is collected or tracked, it is safe for all age groups.

Q6. Where can I read the Privacy Policy?

You can read our full Privacy Policy here:
View Privacy Policy

3. Need More Help?

If your issue is not covered above, please reach out to us. Our support team is happy to assist you.

Thank you for choosing Orion Power.